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What is senior age? |
 A senior is anyone 60 years of age or over. |
What methods of payment? |
| We accept cash and checks (out of state checks ok) but do not accept credit cards. Payment is made to the driver en-route. |
Is there a cancellation policy? |
| Yes, we ask that passengers with a reservation give us at least 48 hours notice if they find it necessary to cancel. Failure to do so results in a service fee which will be assessed the next time travel is made with us. We do not require pre-payment so rely on the honor system. |
What if I'm the only passenger? Will you cancel? |
No, we are known for our "reliability" over the years. Every reservation we take is a solid commitment by Havasu Vegas to perform. We think a reservation is a two way commitment for transportation. Our customers must be able to rely on us and we have to be able to rely on our customers.
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| What if my flight is delayed? |
We will wait a reasonable amount of time for delayed flights. Our policy is do everything we possibly can within reason to get each passenger on board. We and our passenger(s) must communicate throughout the day when there is a problem with their flight. If the flight arrives too late to wait, we work with the passenger for a solution.
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Where do I find the van at McCarran Airport? |
| Terminal 1 meet the van on Level Zero which is one level below baggage claim. Proceed out the door on level zero and go straight ahead across the walkway to where the vans are parked 3 rows over next to the concrete benches. Terminal 3 meet our driver outside door 53 of baggage claim and cross over to the row just past the limos and look to your left. |
Are Pets Allowed? |
Small pets in a carrier are permitted. |
What is the travel time?
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| We allow three hours for the trip between Lake Havasu City and Las Vegas. This includes a short rest break at Searchlight, Nevada |
How many pieces of luggage are allowed?
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| Up to two bags per passenger there is no charge. A third bag there is a $10 extra charge. Limit three bags. Luggage is stored in the rear of the van. |
Will the driver help with my bags?
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| Help with bags in and out of the van and house is provided by the driver. But at the airport we are restricted and have to stay close to the van. |
